Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
DRH Construction ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us via phone, SMS (A2P messaging), email, or any other communication channels.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, phone number, email address, mailing address, and other identifiers.
- Communication Data: Messages sent via SMS (A2P messaging), emails, and call recordings when applicable.
- Transaction Information: Details about services requested, payments made, and other transactional data.
- Technical Data: IP addresses, browser types, and other information collected through cookies and tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services.
- To communicate with you via SMS, calls, and emails.
- To send updates, promotional materials, and important service notifications.
- To comply with legal obligations and protect our rights.
- To improve our website and customer service experience.
3. How We Share Your Information
We do not sell your information. However, we may share it with:
- Service Providers: Third-party vendors who assist with operations (e.g., payment processors, CRM software, marketing tools).
- Legal & Compliance Authorities: When required to comply with legal obligations.
- Business Transfers: In the event of a merger, sale, or acquisition.
4. A2P Messaging & Communication Consent
By providing your contact information, you consent to receive SMS messages, calls, and emails from DRH Construction.
- Message & Data Rates: Standard message and data rates may apply.
- Opt-Out: You can opt out of SMS messages by replying "STOP" or following the instructions in our emails.
- Frequency: Message frequency may vary based on your engagement with our services.
- Retention: Communication records may be stored for up to 2 years for compliance and service quality purposes.
- Third-Party Sharing: We do not share messaging data with third parties except as required by law or for necessary business functions.
5. Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
- Security Measures: Our security measures include encryption, firewalls, and access controls to protect personal data.
- Breach Notification: In the event of a data breach, affected users will be notified as required by applicable laws.
6. Your Rights & Choices
You may have the following rights concerning your data:
- Access & Correction: Request access to or correction of your personal data.
- Opt-Out: Unsubscribe from marketing communications.
- Deletion Request: Request deletion of your personal information, subject to legal and contractual obligations.
- How to Exercise Rights: To exercise these rights, please contact us. Requests will be processed within 30 days.
7. Third-Party Links & Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Effective Date."
- Notification of Changes: Users will be notified of significant changes via email or a website notice.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at: